Mobile Banking Text Commands

What are the text messaging keywords and how do I use them?

Keywords are the text messages you send to request account information or ATM and branch locations.

Account Balance Requests

Keywords: B, BAL, BALANCE, BALANCES
Check the balances for all accounts you've registered in Mobile Banking. If you've registered accounts from more than one financial institution, enter the financial institution's identifier before the keyword. For example: GHFCU BAL.

Transaction History Requests

Keywords: STMT, TRAN, HIST (account nickname)
Check the most recently posted transactions of the account you specify with the account nickname. For example, TRAN SAV1. If you've registered accounts from more than one financial institution, enter the financial institution's identifier before the keyword. For example: ABCU HIST SAV1.
Keywords: NEXT, MORE
If your transaction history response message ends with "Reply NEXT" text NEXT or MORE to view more transactions.

Help Requests

Keywords: HELP, HLP
Provides information about the Mobile Banking keywords.

Stop Requests

Keywords: STOP, END, CANCEL, UNSUBSCRIBE, STOP ALL
Stop receiving Mobile Banking alerts. Text:
    STOP BNKG to cancel banking alerts.
    STOP MKTG to cancel marketing alerts.
    STOP ALL to stop all alerts.

If you've registered accounts from more than one financial institution, enter the financial institution's identifier before the keyword. For example: GHFCU STOP ALL.

Are the keywords case-sensitive?

No. Whether you type "BAL" or "bal" we send a response with your account balance information.

What does a typical request and response look like?

Balance Request
Sample Request
bal
Sample Response
ABCU Mobile Banking
BAL @ 1207 14:59
*1254 CHK1 $3,849.27
*5764 CHK2 $2,555.02
*4254 SAV1 $14,116.00

Reply STOP to cancel.

Transaction History Request

Sample Request
TRAN CHK1

Sample Response
ABCU Mobile Banking
TRAN CHK1
1207 14:50
1207 PMT -$5.55
1205 WDL -$50.00
1201 DEP $100.00

Reply NEXT. Msg&Data rates may apply
 

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